Which Donut size do I need?
Measure them from nose to the base of the tail while lying naturally, and choose the larger bed if they are between sizes. Small is 60cm across and suits cats, small dogs and puppies. Medium is 80cm. Large is 100cm.
Why does it look flat when it arrives?
It arrives vacuum packed. Take it out, give it a good shake, and allow 24 to 48 hours for its full shape to return.
Does The Donut have a removable cover?
No, and by design. There are no zips: the whole bed goes in the machine, which means nothing is left unwashed. Take the mattress out first, wash at no more than 30°C and tumble dry on low heat. If you would rather wash a cover than a whole bed, The Ultimate and The Comfort both have covers that come off, and The Ultimate has spares in eleven colours.
Can I wash it?
Yes. Take the mattress out, then wash the bed according to its care label at no more than 30°C. Tumble dry on low heat or air dry, give it a good shake, and use it again once it has its shape back and is completely dry.
Is The Donut right for a dog who stretches out?
The Donut suits dogs who like to curl up. For dogs who stretch out, The Comfort or The Ultimate may suit them better.
How does the 30-night risk-free trial work?
If your dog is not completely comfortable in the first 30 nights, return the bed for a full refund. We ask for a genuine trial of at least 14 days. The published trial terms apply.
How quickly will it arrive?
Order by 3pm for free next working day delivery. UK mainland orders placed Monday to Friday, excluding bank holidays; other areas take longer.