PRIVACY
Please take a moment to review our Privacy Policy which provides information regarding our practices. This also governs your visit to our website.

AVAILABILITY OF BAKERANDBRAY.COM
Due to the nature of the internet, it is not possible to guarantee the availability of our website at all times. We do everything we can to ensure that you receive an uninterrupted service, however sometimes we may need to conduct maintenance, repairs or carry out updates to the site. These are all done for your benefit and we make every effort to minimise any down time.

ACCESSING BAKERANDBRAY.COM
We grant you a license to access and make personal use of the bakerandbray.com website. We do not permit any downloading or modification of the site (other than page caching) without obtaining express permission from bakerandbray.com beforehand. This website must not be duplicated, visited, reproduced, sold, resold, copied or exploited for any commercial purpose without our permission.

YOUR ACCOUNTS
When you use bakerandbray.com to purchase an item, you will be allocated with your own personal account that will help you track your present and past orders. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that
occur under your account or password. It is your responsibility to inform us if you suspect that your details are no longer confidential, or if you think that your account is being used or likely to be used in an unauthorised manner.

CONDITIONS OF ACCESS
You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way.

You are responsible for all electronic communications and content sent from your computer to us. It is imperative that you use the website for lawful purposes only.

All content included on the website, such as text, graphics, logos, button icons, images, data compilations, and software, is the property of bakerandbray.com, its affiliates or its content suppliers and is protected by United Kingdom and international copyright and database right laws. The compilation of all content on this website is the exclusive property of bakerandbray.com and its affiliates and is protected by United Kingdom and international copyright and database right laws. All software used on this website is the property of bakerandbray.com, our affiliates or our software suppliers and is protected by United Kingdom and international copyright laws.

You may not systematically extract and/or re-utilize parts of the contents of the website without bakerandbray.com express permission. In particular, you may not utilize any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilization of any substantial parts of this website, without bakerandbray.com express written consent.

INTELLECTUAL PROPERTY
We take every measure to ensure that we respect and treat appropriately the intellectual property of others. If for any reason you feel that we have infringed on any copyrights, please contact us immediately.

Transactions made on this site are subject to the following Terms and Conditions:

THE CONTRACT
Your order maybe amended up until you submit your order by clicking the “Place Order and Pay Now” button on the “Order Confirmation” page.

Once your order has been submitted, we will give you an order reference number and details of the product ordered. An email will be sent confirming these details. This email is an acknowledgement, not acceptance of your order.

Your order is accepted and a legally binding contract made when we send you a second email confirming we processed your order and dispatched it. The second email will contain details of how we will deliver the products to you and the tracking information available. In the unlikely event that your product is out of stock, we will advise this in this email. The out of stock notification will give details of anticipated delivery and give you the option to cancel or accept the order. The notification is not legally binding until we confirm your order is in stock.

We may decline all or part of your order for any reason, in which case the second email will advise of this.

If your payment details cannot be authorised, we may invite you to pay by another method.

Where a product has a minimum age requirement, by ordering you confirm that you are of the required age.

PAYMENT
We accept payment by Visa, MasterCard, Delta and Maesto/ Switch, Amazon Pay, Apple Pay, PayPal, American Express, Shop Pay and Google Pay.

Payment is deducted when order is placed, you will receive an order confirmation with the order information.

PRICING
All prices and charges on this site are shown in GB pounds sterling and include delivery and any VAT payable.

The cost of your order will be clearly shown in your shopping basket before you submit your order.

Every effort is made to ensure all information on this site is accurate. However, occasionally, an error may occur. Where an error is discovered in the price or description of the product you have ordered, we will advise you and ask you whether you wish to continue with your order or cancel it.

AVAILABILITY
In order to keep you informed, we provide you with availability information for listings posted on our site. Other than what information is provided here, we cannot be more specific about availability. Please be aware that dispatch estimates are exactly that. They are not guaranteed dispatch times
and as a result should not be relied upon as such. As your order progresses, you will be kept up to date with information via email.

DELIVERY
Click here to see our Delivery information.

RETURNS
Click here to see our Returns information.

COMPLAINTS
We are committed to providing a high-quality service. To assist us maintaining this commitment, we aim to deal with complaints and comments efficiently and fairly. If you have any complaints or comments that you would like to make concerning our service, please email us at bark@bakerandbray.com.

Your comments are greatly appreciated and assessed as we constantly strive to maintain the highest standards.

DISCLAIMER
Any brand names used on our website are the trademarks of their respective owners. The use of recognised brand names on the web site is for the promotion of the sale of branded products and does not imply any affiliation or representation of the respective brand owners. All rights are reserved.

FRAUD
Bakerandbray.com may report, to the relevant authorities any attempts to obtain goods by fraudulent means. Please note internet host IP addresses are recorded when placing an order.

GENERAL ISSUES:

CUSTOMERS
In order to use bakerandbray.com to purchase products you must be over 18 years of age. If you are under 18, you may use bakerandbray.com only with the involvement of a parent or guardian.

ELECTRONIC COMMUNICATIONS
Visiting our site or sending us emails constitutes communicating with us electronically. We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal
requirement that such communications be in writing. This condition does not affect your statutory rights.

AMENDMENTS TO OUR TERMS AND CONDITIONS
We reserve the right to make changes to our website, policies, and these Terms & Conditions at any time. You will be subject to prevailing Terms & Conditions at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by
you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

EVENTS BEYOND OUR REASONABLE CONTROL
We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause, which is beyond our reasonable control. This condition does not affect your statutory right.

CLEARANCE AND PROMOTIONS
Clearance products and promotions are subject to availability and are not an indication of availability. Offers may be changed or withdrawn without notice by Baker & Bray at any time. We reserve the right to cancel a promotion / reject redemption of a promotional code when stock runs out or when the total value of the promotional codes already exceeds a certain financial value.

Discount codes cannot be used alongside any other promotional discount codes and requires you to create an account for verification.

OUR DETAILS
Baker and Bray Ltd is a privately-owned business registered in the UK under company number 11928061.

Baker and Bray Ltd
THIS Workspace
18 Albert Road
Bournemouth
BH1 1BZ

VAT Reg. No. 322 8066 19

You can contact us by visiting Contact Us or by emailing us at bark@bakerandbray.com.

These terms and conditions and all transactions relating to this website are governed by English Law and are subject to the non-exclusive jurisdiction of the English courts. We do not accept amendments to these terms and conditions. If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.