Help
Contact Us
We are a small team in Barry, South Wales, and a real person answers. Email bark@bakerandbray.com or call 02920 607711.
-
Talk to us
- Email bark@bakerandbray.com: the quickest way to reach us.
- Call 02920 607711, Monday to Friday, 9am to 5pm, excluding bank holidays.
- Please include your order number if your question is about an order.
-
Questions we answer most
- Which size suits your dog: tell us their breed, weight and how they sleep.
- How the 30-night trial works, and how to start a return.
- When an out-of-stock colour is back, and delivery outside the UK mainland.
Our customer service team are available Monday to Friday (excluding Bank Holidays) between 9am and 5pm. We always aim to respond as quickly as possible. If you are contacting us about an order you have placed online, please include your customer reference number.